Support
Find answers to the most frequently asked questions or encountered problems.
Troubleshooting
Most 5xx errors are due to the Lucca API being down for maintenance or overloaded. Please retry later, and if it persists, contact us. You can also go to our status page.
You may not have access rights to the X resource. The API reference indicates the OAuth scope(s) your client application needs to have in order to access it. Besides, make sure you have access to the business-establishment the object is related to.
Bugs
Please create a ticket on our support platform or join our Lucca API Community.
Please create a ticket on our support platform. In the meantime, you may want to stop your integration and revoke your tokens.
Yes, we have a private bug bounty program on yeswehack.com. If you want to join, please send your nickname at security@luccasoftware.com.
How-to
Simply reverse the sorting strategy, then take the first page.
Support
Create a ticket on our support platform or join our Lucca API Community.
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